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Learn the Telltale Signs of a Utility Scam

PSE&G urges customers to think twice if someone threatens to immediately shut off their power.

PSE&G urges customers to be alert to utility scams, particularly scams demanding immediate bill payment. PSE&G continues to educate customers on how they can guard against becoming victims of impostor utility scams.

“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Jane Bergen, director of billing, Customer Care for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”

Scammers continue to use calls, texts, emails and in-person tactics to contact utility customers often asking for immediate payment to avoid service disconnection. PSE&G would not send just one notification to a customer within an hour of a service disconnection. The company will also never ask customers to make payments with a prepaid debit card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer applications. PSE&G offers a variety of payment options and would never require one specific type of payment.

Recent phone scams reported to PSE&G include demands for payment for past-due bills or priority meter installations. Often scammers will threaten to disconnect electric service if payment is not made immediately.

If a customer has doubts about the legitimacy of a call or an email, especially one in which payment is requested, call the company directly at 1-800-436-PSEG (7734). Click here for more information on various payment scams reported in the PSE&G service area and around the country. Click here to view and/or download the PSE&G Scam Alert flyer.

Signs of potential scam activity:

  • Threat to disconnect: Scammers may aggressively tell the customer their utility bill is past due and service will be disconnected if a payment is not made, usually within an hour.
  • Request for immediate payment: Scammers may instruct the customer to purchase a prepaid card, a gift card or even Bitcoin, and then to call them back to make a phone payment. Scammers may request that the customer use a payment app to make an online payment, or even give instructions for an in-person meeting. Many times after the customer makes the first payment, the scammer will call back to ask for the payment to be resubmitted due to an error with the amount. The scammer refers to a new amount and claims that the original payment will be refunded.
  • In person-demands: Scammers may arrive at a home or business, flash a fake ID and/or claim to be a utility collection representative. The impostors may wear “uniforms” or affix false company signs to their vehicles. The scammers generally ask for personal information or offer discounts, which a real PSE&G representative would not do.
  • Request for card information: If a customer calls back with requested information, the scammer asks the customer for the prepaid card’s number or gift-card PIN, which grants the scammer instant access to the card’s funds, and the victim’s money is gone.

Protect yourself against scams:

  • Be alert to the telltale sign of a scam: someone asking by telephone or email for payment in pre-paid debit cards or a MoneyGram transfer, or to send money to an out-of-state address.
  • Never arrange payment or divulge account or personal information, including Social Security numbers or debit or credit card information, over the telephone unless you are certain you are speaking to a PSE&G representative. 
  • Customers should also know what PSE&G will and won’t discuss over the phone. A genuine PSE&G representative will ask to speak to the “Customer of Record.” If that person is available, the representative will explain why they are calling and provide the account name, address and current balance. If the person on the phone does not provide the correct information, it is likely the customer is not speaking with a PSE&G representative. 
  • If the “Customer of Record” is not available, the PSE&G representative will not discuss the account at all and ask that a message be left for the “Customer of Record” to call 1-800-436-PSEG (7734).
  • If a customer has doubts about the legitimacy of a call or an email – especially one in which payment is requested, call the company directly at 1-800-436-PSEG (7734). 

Free Trees!

Mayor Derek Armstead and the City of Linden invite you to attend the Arbor Day event: Free Trees!

Click here to view and/or download the informational flyer for this event.

  • Who: For Linden residents
  • What: Come celebrate Arbor Day, free seedlings (Bur Oak & Chestnut Oak) will be handed out to plant on your own property. Seedlings planted during Arbor Day will be part of a future Urban Forest. Click here to learn more about Urban and Community Forestry in New Jersey.
  • When:
    • May 2, 2023 from 3pm until 5pm.
    • May 3, 2023 from 8am until 10am.
  • Where: In front of City Hall, which is located at 301 North Wood Avenue.
  • How: For more information, please call the Linden Division of Engineering at 908-474-8621.

Mayor Derek Armstead Saves Linden from Massive Tax Hike

FOR IMMEDIATE RELEASE

Linden, New Jersey, May 1, 2023 – Linden Mayor Derek Armstead successfully offset a $3.2 MM loss caused by Governor Philip Murphy’s costly statewide New Jersey Health Benefits Plan. In fact, instead of a drastic property tax increase, Mayor Armstead’s creative allocation of municipal resources and collaboration with the Linden Board of Education resulted in a tax cut for Linden homeowners.

Armstead’s leadership was crucial in identifying solutions to the significant financial setback. He brought the Linden Board of Education into the mix, enabling the school system to identify $2 MM in potential tax savings. The Mayor then leveraged these savings, combined with his own creative allocation of municipal resources to produce a tax cut for all Linden homeowners. The achievement generated widespread praise, with residents commending the Mayor’s ability to think outside the box and find innovative solutions to complex problems. 

“As a former Mayor, I know the issue of employee benefits is an annual struggle,” said former West Orange Mayor Robert Parisi, who commented on Armstead’s fiscal wizardry. “There’s a contractual financial responsibility as well as a moral obligation to take care of your municipal employees where the costs are undeniable, so what Mayor Armstead did to eliminate that deficit is creative good government, and it demonstrates what an effective leader he is.”

First elected Mayor of Linden in 2014, Armstead has made significant strides improving the City’s infrastructure and economy with interconnected yet autonomous government agencies. His focus on creating jobs, attracting new businesses, and improving Linden residents’ quality of life has built a great relationship among its diverse population. 

Armstead’s leadership during this recent financial challenge further demonstrated his ability to navigate complex issues and produce tangible results. With Linden now enjoying a tax cut thanks to his efforts, Armstead’s reputation as an effective leader has only increased.

Some political observers have speculated that Armstead’s success could make him an attractive candidate for Governor in 2025, as Armstead’s continued success in Linden may be attractive to voters looking for a leader who can get things done. For now, Linden residents are celebrating Mayor Armstead’s success, offsetting a significant financial loss while providing ongoing tax relief for Linden, New Jersey homeowners.

Dining to Donate at Applebee’s

Help the Linden High School Class of 2023 raise money for Project Graduation & Scholarships by dining at Applebee’s of Linden.

  • What: Fundraiser for the Linden High School Class of 2023. Every Monday in May, show this flyer while dining at Applebee’s of Linden, and 10% of all sales will go to benefit the Linden High School Class of 2023. The fundraiser is not applicable on alcoholic beverages, tax, and tip.
  • When: Every Monday in May, from 11am until 12am.
  • Where: Applebee’s, which is located at 671 West Edgar Road.
  • How: Every Monday in May, show this flyer while dining at Applebee’s of Linden, and 10% of all sales will go to benefit the Linden High School Class of 2023. The fundraiser is not applicable on alcoholic beverages, tax, and tip.

Free Mental Health Public Assembly

Mayor Derek Armstead, the City of Linden, the Linden Board of Health, and Attitudes in Reverse invite you to attend a free mental health public assembly.

Click here to view and/or download the informational flyer for this event.

  • Who: All members of our community are invited.
  • What: A free mental health public assembly featuring an exhibit “In Their Shoes”, followed by a presentation “Coming Up For Air”.
    • The “In Their Shoes” exhibit lets everyone, especially young people, know that they are not alone in their struggles, and encourages them to seek help. The exhibit helps to increase understanding, empathy, and kindness towards those who might be struggling in silence.
    • The “Coming Up For Air” presentation is a 60-minute honest conversation by Attitudes in Reverse (AIR) founder Tricia Baker about mental health disorders, stigma associated with mental health disorders, warning signs of suicide, and guidance for those looking to help themselves and others. Certified therapy dogs from AIR will also be present.
  • When: Monday, May 1, 2023
    • 5:30pm until 6:30pm – “In Their Shoes” Exhibit.
    • 6:30pm until 7:30pm – “Coming Up For Air” Presentation.
  • Where: Gymnasium at School #1, which is located at 728 North Wood Avenue.
  • How: For more information, please call the Linden Health Department at 908-474-8409

Kids to Parks Day

Mayor Derek Armstead, the City of Linden, and the Department of Parks & Recreation are pleased to announce Kids to Parks Day! Come and join the free, fun-filled day of outdoor play and events for your family!

Click here to view and/or download the informational flyer for this event.

  • Who: For ages Pre-K through 8th grade.
  • What: A fun-filled day of family friendly outdoor play and events. Come and enjoy: carnival games, inflatables, fishing, live entertainment, free haircuts, caricature artists, inflatable/keepsake balloon designs, and more! Remember to bring your fishing pole and a chair!
  • When: Due to inclement weather, this event will be held on the Rain Date noted on the flyer: Sunday, May 21, 2023 from 12pm until 4pm.
  • Where: Wilson Park, which is located at 1100 Summit Terrace.
  • How: With questions, please call the Department of Parks & Recreation at 908-474-8639 or 908-474-8600

Hooked on Fishing

Mayor Derek Armstead, the City of Linden, and the Department of Parks & Recreation are pleased to announce that registration is open for the 2024 Fishing Season for all Linden children ages 5 through 18! Registration deadline is Thursday, April 18, 2024. All children ages 5 through 13 must be accompanied by an adult. Ages 16 and older will need to purchase a fishing license.

Click here to view and/or download the informational flyer for this program.

  • Who: Linden children ages 5 through 18.
  • What: Hooked on Fishing. This program will teach children basic fishing skills, including how to string and bait a pole, how to cast a line and about local fishing regulations. We encourage you to bring your chair and snacks. Let’s enjoy the fishing season!
  • When: Thursdays, from 5:30pm until 7pm.
    • April 11 and 25
    • May 2, 9, 16, 23 and 30.
    • June 6 and 13.
    • **Fishing Derby is on Saturday, June 1, from 10am until 2pm, in honor of Butchie Scoles (awards to follow)**
  • Where: Wilson Park, which is located at 1113 Summit Terrace.
  • How: Registration deadline is Thursday, April 18, 2024. $10 program fee, plus $6 insurance fee for first-time registrants. All children ages 5 through 13 must be accompanied by an adult. Ages 16 and older will need to purchase a fishing license. To view full program description and register online, click here. In-person registration is available 9am until 4pm at the JTG Center (330 Helen Street) or the Linden Multi-Purpose Center (1025 John Street). Online registration available 24/7. For more information, email us here, or call 908-474-8639. All first time registrants are required to call during business hours to have an account set up. Please note: all new “first time” participants must bring the following original documents at the time of registration:
    • Parent ID (i.e. driver’s license).
    • Proof of Linden residency (i.e. utility bill).
    • Birth certificate of child.

Sewing Program

Mayor Derek Armstead, the City of Linden, and the Department of Parks & Recreation are pleased to offer youth and adult sewing programs.

Click here to view and/or download the informational flyer for this program.

  • What: Youth and adult sewing classes. Classes are grouped by age range.
    • Creative Hand Sewing (ages 8 through 12): learning basic hand-sewing stitches.
    • Machine Sewing (ages 13 through 17): foundational skills of measuring, cutting fabric, pinning, and sewing by machine and by hand. Sewing machines provided for use!
    • Adult Sewing (ages 18 and up): students will choose their own sewing pattern! All details regarding fabric and patterns will be discussed during the first class. Sewing machines provided for use!
  • Where: John T. Gregorio Center, which is located at 330 Helen Street.
  • When: Six week program. Every Tuesday beginning on May 2, 2023 through June 13, 2023.
    • Ages 8 through 12, from 3:30pm until 4:30pm
    • Ages 13 through 17, from 5pm until 6:30pm.
    • Ages 18 and up, from 7pm until 8:30pm.
  • How: $75 for the youth sewing program. $100 for the adult sewing program. To view full class description and register online, click here. For more information, email here or call (908) 474-8600. In-person registration is available 9am – 4pm at the JTG Center, 330 Helen Street or the Linden Multi-Purpose Center, 1025 John Street. Online registration is available 24/7.

Senior Citizen Arts & Crafts

Mayor Derek Armstead, the City of Linden, and the Department of Parks & Recreation are pleased to offer Senior Citizen Arts & Crafts. Come along and enjoy an art-filled program. Each session will be focused on unique and enjoyable crafts. Let your creativity blossom!

Click here to view and/or download the informational flyer for this program.

  • Who: For Linden Senior Residents.
  • What: Arts and crafts. Come along and enjoy an art-filled program. Each session will be focused on unique and enjoyable crafts. Let your creativity blossom!
  • Where: Linden Multi-Purpose Center, which is located at 1025 John Street.
  • When: 10am until 12pm, every other Tuesday beginning on April 25. Program will run through June 20.
    • April 25, May 9, May 23, June 6, and June 20.
  • How: Free program for all Linden Senior Residents. To view full class description and register online, click here. For more information, email here or call (908) 474-8600. In-person registration is available 9am – 4pm at the JTG Center, 330 Helen Street or the Linden Multi-Purpose Center, 1025 John Street. Online registration is available 24/7.