Utility Shutoff Moratorium Extended to October 15th
Governor Phil Murphy today announced that the State’s public water, gas, and electric utility companies regulated by BPU have all agreed to extend their voluntary moratorium preventing shutoffs to both residential and commercial customers during the COVID-19 pandemic until October 15th. Additionally, the utilities will offer residential and commercial customers a flexible and extended Deferred Payment Agreement (DPA) of at least 12 months and up to 24 months. No down payments will be required for this assistance.
NJBPU reminds and encourages all utility customers and ratepayers who have questions about their service to first contact their utility. A list of public gas and electricity utility company phone numbers is available here. If a ratepayer is unable to resolve an issue with their utility company, residents should contact NJBPU’s Customer Assistance team by filling out this online form, or by calling (800) 624-0241 and leaving a voicemail.