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Summer of Scams: Learn the Telltale Signs

PSE&G urges customers to think twice if someone threatens to immediately shut off their power.

Click here to view and/or download the PSE&G scam alert flyer.

Just like the summer itself, scammers are turning up the heat, pretending to be PSE&G or impersonating prominent area utilities, and threatening to turn off service for nonpayment. PSE&G urges customers to understand scammers’ tactics and do the right thing if confronted with a demand for payment: Get the truth from the real PSE&G at 800-436-PSEG (7734).

“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Jane Bergen, director of billing, Customer Care for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”

Throughout the COVID-19 pandemic, scammers increased calls, texts, emails and in-person tactics, and they continue to contact utility customers asking for immediate payment to avoid service disconnection. PSE&G would not send just one notification to a customer within an hour of a service disconnection. Also, the company would not require payment with a prepaid debit card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer applications. PSE&G offers a variety of payment options and would never require one specific type of payment.


Signs of potential scam activity:

Protect yourself against scams:

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